Drivers must be at least 21 years old and possess a valid driver's license.

There is no maximum age requirement, provided the renter meets all licensing, insurance, and eligibility requirements.

Yes. We schedule a minimum 2-hour buffer between reservations to allow time for vehicle inspection, cleaning, and preparation.

Yes! We offer a variety of discounts and promotional offers, including:

- Extended rental discounts

- Repeat customer discounts

- Referral rewards

- Military discounts

- First responder discounts

- Student discounts

- Seasonal promotions (when available)

Please contact us to learn about current offers and eligibility requirements.

Yes. A refundable security deposit ranging from $300 to $750 may be required, depending on the selected vehicle, rental history, and booking details.

Yes. One-way rentals may be available upon request, subject to vehicle availability and an additional relocation fee.

Applicable sales tax and government fees are calculated during checkout.

Eligible promotional discounts and coupon codes are applied before taxes, while optional services and any applicable fees are clearly disclosed before your reservation is confirmed.

Each rental includes 200 miles per day.

Additional mileage is billed at $0.40 per mile, depending on the vehicle rented.

Our customer support team is available:

Monday through Sunday
8:00 AM – 8:00 PM

Online reservations are available 24 hours a day, 7 days a week.

We proudly offer delivery throughout the Chicago metropolitan area.

Typical delivery fees include:

- Midway Airport: $40

- O'Hare Airport: $65

- Downtown Chicago: $50

- Local delivery (within 15 miles): Starting at $25

Custom delivery quotes are also available upon request.

Pick-up and return times are scheduled during the reservation process.

A 30-minute grace period is provided for scheduled returns.

Yes. Custom deliveries are available by appointment and must be approved prior to booking.

Yes. Contactless after-hours pick-up and return may be available for qualified customers with advance approval.

Please review the following important rental requirements:

- A valid driver's license is required.

- Insurance verification may be required before vehicle release.

- Smoking and vaping are strictly prohibited.

- Racing, reckless driving, and illegal vehicle use are prohibited.

- Only approved drivers listed on the rental agreement may operate the vehicle.

- Vehicles must be returned with the same fuel level provided at pick-up.

- All vehicles are equipped with GPS tracking for fleet management and theft prevention.

Yes! We offer a variety of optional services and equipment, including:

- Child safety seats

- Phone mounts

- Vehicle delivery service

- Vehicle exchange options

- Long-term rental programs

Additional fees may apply depending on the selected service.

Additional verified drivers may be added for $15 per day, subject to approval and qualification requirements.

Smoking or vaping of any kind is strictly prohibited.

Violations are subject to a $250 cleaning and odor removal fee, in addition to any costs associated with repairing or removing smoke-related damage.

Yes. Renters are responsible for all toll charges incurred during the rental period.

Any unpaid tolls, along with any applicable processing fees, will be charged after the rental has been completed.

Vehicles are expected to be returned in reasonably clean condition.

No routine cleaning fee is charged. However, a cleaning fee ranging from $150 to $350 may be assessed if the vehicle is returned with excessive dirt or debris, including but not limited to:

- Mud or sand

- Stains or spills

- Pet hair

- Smoke odor

- Excessive trash

- Biohazards or other conditions requiring specialized cleaning

Cleaning fees are determined based on the condition of the vehicle upon its return.